Support & Privacy

1. Who we are and what this covers

AsgardZ, an independent developer based in Israel, publishes Hoard Your Ground. This policy covers the Android and iOS game, including Google Play and App Store versions, internal and closed tests, TestFlight builds, the browser edition, this page, and support communications. It explains data practices for the enabled services in each version; it is not a statement that every version is publicly available. AsgardZ is responsible for information processed for the game's purchase-verification and support services.

For privacy questions or requests, email asgardzasgardz@gmail.com.

2. Information used by the game

The game stores progress locally: coins, unlocked and selected dragons, upgrades, tricks, scores, medals, boss trophies, Daily Siege results and reward dates, saved runs, and sound, accessibility, and control preferences. These records let the game resume play, remember choices, and calculate rewards. Game saves and scores are not automatically sent to AsgardZ or used as ad-targeting inputs.

The game does not ask for your name, email address, date of birth, contacts, precise location, camera, or microphone. It has no player registration, cloud-save service, online leaderboard, or separate gameplay analytics service. Installed ad-enabled versions include Google's advertising and consent SDKs. Purchase-enabled Android and iOS versions use RevenueCat for purchase verification, purchase analytics and reporting. Their processing is explained below.

The browser edition uses local storage and caches game assets for offline play; it has no active advertising or purchase service. Export Progress creates a save file on your device. Import Progress reads the file you select locally. Exports are not automatically uploaded. If you share an export, its game data goes to whoever you choose.

3. Optional rewarded ads and purchases

Ad-enabled Android and iOS builds offer ads you choose to watch to revive once in an endless run or unlock one of three ad-reward dragons. No ad is required to start or continue ordinary play. A reward is granted only after the ad SDK confirms it was earned. Designated testing builds use Google test ads; the ad mode depends on the build rather than whether it is installed through TestFlight. Test-ad mode does not mean zero data processing. Staged production ad identifiers do not by themselves mean that live ads or advertising revenue are enabled.

Google's Mobile Ads SDK can process IP addresses, which can indicate approximate location, interactions with ads and the app, performance and diagnostic information, and identifiers for ad delivery, measurement, and fraud prevention. Current Android and iOS configurations apply child-directed treatment to every player, request nonpersonalized ads with a maximum content rating of G, and do not use third-party mediation networks. Google states that child-directed treatment prevents transmission of the Android advertising ID. The iOS configuration does not request App Tracking Transparency permission and disables Google's publisher first-party ID and publisher personalization. We configure the app without advertising-identifier authorization or integrations that link purchase records to third-party data for advertising. These restrictions do not mean that the advertising SDK collects no data: its ad-delivery, measurement, diagnostic and fraud-prevention processing is described above. We do not send exported saves, scores, or support emails as ad-targeting inputs.

The Google User Messaging Platform (UMP) checks current consent information before ads can load. The game checks whether UMP permits ad requests and provides Settings → AD PRIVACY for available privacy choices. Current configurations mark every player as under the age of consent; the game does not collect ages or request consent to personalized ads. You can always choose not to watch an ad.

Earlier Android builds: version 0.12.0 had no active ads or purchases. Version 0.13.0 introduced optional test ads using the SDK's default age treatment; available identifiers could include the Android advertising ID and app set ID, and personalized advertising could depend on consent and device settings. Versions from 0.14.0 apply child-directed ad treatment to everyone. Collector purchases were introduced in version 0.15.0. These historical differences do not describe the current child-restricted configuration.

Google describes its processing in its Privacy Policy, Advertising information, Android Mobile Ads SDK data disclosure, and iOS Mobile Ads SDK data disclosure. Google states that SDK data is encrypted in transit. We have not added server-side reward verification or connected purchase records to advertising attribution services. Google may provide advertising performance reports to AsgardZ.

Android purchase-enabled builds offer three optional, one-time collector-dragon cosmetics through Google Play. Google handles checkout and payment details; AsgardZ does not receive your payment-card number. Cosmetics do not improve combat stats. Children should ask a parent or guardian before buying. Testing does not automatically make a purchase free: only the store's explicitly labeled test payment methods use test transactions.

Purchase-enabled iOS versions offer the same three optional, one-time collector-dragon cosmetics through Apple’s App Store. Apple handles checkout and payment details; AsgardZ does not receive your payment-card number. RevenueCat verifies Apple transaction and purchase-history information to provide collector unlocks, restoration, refund and revocation handling, fraud prevention, and purchase reporting. Collector purchases do not improve combat stats. Restore them in Settings → RESTORE PURCHASES using the Apple Account that purchased them. TestFlight uses Apple’s sandbox for test transactions; App Store purchases use the store’s payment flow. Children should ask a parent or guardian before buying.

When a purchase-enabled app starts, RevenueCat creates a random app-user ID and checks the purchase catalog and ownership. It processes purchase history, product and transaction information, Google purchase tokens for Google Play or Apple transaction information for an Apple purchase-enabled build, and technical information such as app/SDK and operating-system versions. This supports verification, restores, refunds, fraud prevention, and purchase analytics and reporting, including for installs without a completed purchase. These checks run when the purchase service is enabled, including when a player has not bought a collector dragon. Earlier preparation builds with purchases disabled do not run these purchase checks.

We do not give RevenueCat your name, email address, contacts, game save, or scores. Automatic advertising-device-identifier collection and optional SDK diagnostics are disabled, and no attribution integrations are configured. Purchase data is encrypted in transit. See RevenueCat's privacy information, Google Play data disclosure, and Apple App Privacy information.

4. Support, hosting, and platform services

If you email us, we receive your email address, message, and any information or attachments you choose to send. We use these to answer requests, troubleshoot issues, and handle privacy enquiries. If you include a purchase support ID, your message can link the associated purchase-verification record to your email address for resolving the request; this support link is not used for advertising. Please do not send passwords, payment details, or other unnecessary sensitive information. Children should ask a parent or guardian to contact support.

Email is handled through Gmail. This policy is hosted on GitHub Pages. When you visit this page, GitHub processes connection and request information such as IP address, browser information, and request time for hosting and security. This page contains no added analytics, tracking scripts, or third-party fonts.

Visiting the browser game sends normal web requests to its hosting provider to deliver game files. These requests are separate from local gameplay records. The installed Android and iOS builds bundle their game files and do not need a hosted-page request to play.

Google Play, Apple distribution services when used, and your operating system separately handle app distribution, security, backups, and diagnostics enabled by your platform settings. Platform providers may make installation or stability reports available to developers. These services follow their own policies: Google Privacy Policy, Apple Privacy Policy, and GitHub Privacy Statement.

5. Sharing and international processing

AsgardZ does not sell your game saves, purchase records, or support messages. In ad-enabled builds, the Google SDK shares ad-related information with Google for the purposes above. Current configurations apply child-directed treatment to every player and do not request personalized advertising. Earlier Android version 0.13.0 may permit personalized advertising depending on consent and device settings; such processing may qualify as sharing for targeted advertising under some laws.

RevenueCat processes purchase-verification records on our behalf in purchase-enabled builds. Purchase records are not connected to external advertising or attribution services. Support information is processed through our email provider and may be disclosed when legally required or necessary to address abuse, protect rights, or respond to your instructions. Providers may process information outside your country, including in the United States; AsgardZ operates from Israel. Provider policies describe their safeguards and processing locations.

6. Retention and deletion

• Local saves: remain until you clear them or the app/browser removes its storage. On Android, use the app's storage/data controls in device Settings. Deleting an iOS app normally removes its local data; offloading an app can retain it. In a browser, clear site data for the game's address. Removing local data resets progress.
• Backups and exports: device or platform backups may preserve or restore game data depending on your settings. Manage backups through your device or platform account and delete exported save files separately. AsgardZ cannot remotely access or delete these copies.
• Purchase verification: records are retained to provide and restore collector unlocks, handle refunds, and meet relevant legal obligations. To request deletion of records held through RevenueCat, email support with your ID from Settings → PURCHASE HELP in a purchase-enabled build. A parent or guardian may make this request for a child. Share the ID privately with support, not in a public post. We will verify the request, delete eligible records through RevenueCat, and explain any required exception. Deletion does not refund a payment or erase Google's or Apple's own transaction records. A later restore or use of the purchase service can recreate records needed to verify existing purchases.
• Support messages: are kept only as long as reasonably needed to resolve the request and related follow-up, security, or legal obligations. Request deletion by email; any required exception will be explained. Hosting, advertising, consent, and platform records follow the relevant provider's retention policies.

There is no player account to delete. Clearing local storage does not delete purchase-verification records, store transactions, or an email you previously sent us. RevenueCat's random identifier may change after reinstalling. Restore Google Play purchases using the same Google account; restore App Store purchases using the same Apple Account. Purchases are not automatically transferred between stores or through an exported game save.

7. Your choices and privacy rights

Depending on applicable law, you may request access, correction, deletion, a copy of information, or restriction of or objection to processing of personal information we hold. Contact asgardzasgardz@gmail.com. We may need reasonable verification of the request. You may also contact your local data protection authority. Local gameplay records remain under your control on your device.

8. Children and security

Hoard Your Ground is intended for children aged 9 and older and adults. Store content ratings may vary by platform and region. The game has no player registration and does not ask players for their age, name, email address, contacts, or precise location. Current Android and iOS ad configurations apply child-directed ad treatment and under-age consent settings to everyone. The browser edition has no active ads or purchases. Purchase-enabled Android and iOS versions offer optional cosmetics through their platform store; TestFlight uses Apple sandbox checkout. Parents and guardians can contact us about children's privacy, including purchase-verification records, or request deletion of personal information a child sent to support.

We use reasonable safeguards for information we handle, but no storage or transmission method is completely secure. Protect your device and any exported save files; local saves are not a secure vault for sensitive information.

9. Changes and contact

We will publish updates on this page and revise the effective date. Material changes to data practices will be accompanied by additional notice and consent where required.

AsgardZ · Israel
Privacy and support: asgardzasgardz@gmail.com